Zendesk
Find out how to connect Zendesk to Erathos and move your data effortlessly.
Last updated
Find out how to connect Zendesk to Erathos and move your data effortlessly.
Last updated
When selecting Zendesk as a new connector on the Erathos platform, you will need to name your connection and fill in the following form:
It may be necessary to enable API token access. To do this:
In the Admin Center, click Apps and Integrations on the sidebar.
Select APIs > Zendesk API.
In the Settings tab, enable API token access.
You must be an administrator, and API token access must be enabled in your account.
In the Admin Center, click Apps and Integrations on the sidebar.
Select APIs > Zendesk API.
Click the Add API token button to the right of Active API Tokens.
The token will be generated and displayed.
Go to the Support Admin home page.
The Domain URL will appear in the upper right corner of the screen, as shown below:
In this case, the Domain URL would be yoursubdomain.
The username is usually the email you use to log into your Zendesk account.
From here, simply copy and paste the information into the Erathos platform and click Save and close to advance to the next steps.
Once the connector is created, you can create your data pipeline from Zendesk to your data warehouse in BigQuery, Redshift, or Postgres.
ticket_fields
organization_subscriptions
groups
group_memberships
satisfaction_ratings
comments
audits
metrics
activities
skips
tickets
suspended_tickets
users
profiles
events
organizations
organization_memberships
tickets_export
