# Teamwork Desk

## Using the Erathos platform

When selecting Teamwork Desk as a new connector on the Erathos platform, you will need to name your connection and fill in the following form:

![](https://help.erathos.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBZUE9IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--9bddfc4989cf67f8b6001ffcaac9f35aa001263a/teamwork%20desk.png)

## How to find the Domain URL?

1. Log in to your account
2. Copy the URL address shown in your navigation bar (until `desk...)`.

## How to find the API Token?

1. In your account, click on your profile, located in the bottom left corner;
2. Click on **View Profile**;
3. Access **API keys;**
4. In the upper right corner, select Create an API key\*\*;\*\*
5. Copy the value found and paste it on the Erathos platform connection form

Don't forget to click on **Save and close** to advance to the next steps of the integration! With this connection created you can seemlessly move your Teamwork Desk data to your BigQuery, Redshift or Postgres data-warehouse.

## What endpoints can I access with the Erathos platform?

* companies
* customers
* conversationmessages
* inboxes
* tickets
* messages
* permissions
* spamlists
* timelogs
* triggers
* notifications
* permissionusers
* users
* ticket\_priorities
* ticket\_reminders
* ticket\_activities
* ticket\_sources
* ticket\_read
* ticket\_statuses
* ticket\_templates
* ticket\_types
* ticket\_user\_decks


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.erathos.com/connectors/apis/teamwork-desk.md?ask=<question>
```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.